Tim Hortons
Food & Beverage · Coffee & Bakery

Tim Hortons

3932 BC-16, Smithers, British Columbia, V0J 2N0

Google Maps Updated: 25 May 2026
Authenticity Score: 45/100
About

Tim Hortons in Smithers is a highly polarizing location. While some customers appreciate the speed and convenience, a significant number of reviews highlight poor service, order inaccuracies, and cleanliness issues. It is often described as the worst location in the area, with many locals preferring to drive elsewhere if possible. Management challenges seem to be a recurring theme in customer feedback.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 60/100
Pro Tip

Check your order carefully before leaving the drive-thru, as mistakes are common.

Drive-thru available
Convenient location
Pros & Cons

✓ What Works Well

  • Convenient location
  • Fast service (when it works)
  • Consistent menu

✗ Areas to Improve

  • Poor service
  • Order inaccuracies
  • Cleanliness issues
Frequently Asked Questions
  • Is it open 24/7?
  • Why is the service so slow?
  • Are the hours accurate?
User Feedback

Service is hit or miss

Often closed early

Order accuracy is a problem