Food & Beverage · Coffee Shop
Tim Hortons
617 Bd de l'Industrie, Saint-Paul, Quebec, J0K 3E0
Google Maps
Updated: 25 May 2026
Authenticity Score: 78/100
About
Customers are deeply frustrated by long wait times at both the drive-thru and counter. While some staff members are praised for being friendly and helpful, the overall operational efficiency is poor. Many report cold food and incorrect orders. It seems like a hit-or-miss spot depending on the shift.
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We analyze 71 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
62/100
Value for Money
55/100
Pro Tip
Mobile app orders are often ignored; order in person if you want to ensure it gets made.
Drive-thru speed: Slow
Staff friendliness: Variable
Pros & Cons
✓ What Works Well
- Friendly staff on some shifts
- Good coffee when fresh
- Easy parking
✗ Areas to Improve
- Extremely long wait times
- Inconsistent food quality
- Frequent order errors
Frequently Asked Questions
- Why is the wait time so long?
- Are they open during posted hours?
- Why is the food cold?
User Feedback
Service is hit or miss
Staff tries hard but lacks organization
Not worth the wait during rush hour
Quick Info
- Category Food & Beverage
- Neighborhood Saint-Paul
- City Saint-Paul
- State Quebec
- Postcode J0K 3E0
- Country Canada
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