Food & Beverage · Coffee Shop
Tim Hortons
100 Metcalfe St, Ottawa, Ontario, K1P 5M1
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Updated: 25 May 2026
Authenticity Score: 68/100
About
This Tim Hortons is a busy downtown hub. While some regulars love the friendly morning staff and quick service, others are frustrated by cleanliness issues and inconsistent food quality. It's a typical fast-paced coffee stop that works well if you catch it at the right time.
Our Review Process
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Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
70/100
Pro Tip
Go in the morning for the best service and freshest donuts.
Service: Fast in AM
Cleanliness: Needs work
Pros & Cons
✓ What Works Well
- Friendly morning staff
- Convenient location
- Quick mobile orders
✗ Areas to Improve
- Cleanliness issues
- Inconsistent food
- Slow evening service
Frequently Asked Questions
- Is the washroom open?
- Why is the food stale?
- Is it open 24/7?
User Feedback
Morning crew is great
Restrooms need attention
Hit or miss quality
Quick Info
- Category Food & Beverage
- Neighborhood Downtown
- City Ottawa
- State Ontario
- Postcode K1P 5M1
- Country Canada
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