Food & Beverage · Fast Food Coffee & Breakfast
Tim Hortons
361 King Ave E, Newcastle, Ontario, L1B 1H4
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Updated: 25 May 2026
Authenticity Score: 50/100
About
This Tim Hortons location is frequently criticized for poor service, unprofessional staff, and inconsistent food quality. Many customers report long wait times, incorrect orders, and rude behavior from management and staff. While some have had positive experiences, the overall sentiment is quite negative.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
40/100
Value for Money
45/100
Pro Tip
Check your order before leaving, as errors are common.
Drive-thru available
Inconsistent quality
Pros & Cons
✓ What Works Well
- Fast drive-thru (sometimes)
- Friendly staff (occasionally)
✗ Areas to Improve
- Unprofessional staff
- Incorrect orders
- Poor management
Frequently Asked Questions
- Why is the service so slow?
- Why are orders constantly wrong?
- Is the staff trained properly?
User Feedback
Service needs improvement
Orders are often incorrect
Staff attitude is poor
Quick Info
- Category Food & Beverage
- Neighborhood Newcastle
- City Newcastle
- State Ontario
- Postcode L1B 1H4
- Country Canada
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