Tim Hortons
Food & Beverage · Coffee & Bakery

Tim Hortons

20 Great Lakes Dr, Brampton, Ontario, L6Z 2K7

Google Maps Updated: 25 May 2026
Authenticity Score: 85/100
About

This Tim Hortons is a mixed bag. Many regulars love the friendly service from specific staff members like Alan and Marcella, who make the experience great. However, there are frequent complaints about rude behavior from other staff and inconsistent order quality. It is a convenient spot for a quick coffee, but service quality depends heavily on who is working.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 80/100
Pro Tip

Look for the morning crew for the most consistent and friendly service.

Quick service
Convenient location
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some very friendly staff
  • Quick service

✗ Areas to Improve

  • Inconsistent staff behavior
  • Occasional order errors
  • Some staff perceived as rude
Frequently Asked Questions
  • Is the service fast?
  • Are the staff friendly?
  • Is it open late?
User Feedback

Alan provides great service.

Some staff need customer service training.

Convenient for a quick stop.