20 Great Lakes Dr, Brampton, Ontario, L6Z 2K7
This Tim Hortons is a mixed bag. Many regulars love the friendly service from specific staff members like Alan and Marcella, who make the experience great. However, there are frequent complaints about rude behavior from other staff and inconsistent order quality. It is a convenient spot for a quick coffee, but service quality depends heavily on who is working.
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Look for the morning crew for the most consistent and friendly service.
✓ What Works Well
✗ Areas to Improve
Alan provides great service.
Some staff need customer service training.
Convenient for a quick stop.