Subway
Food & Beverage · Fast Food Sandwich Shop

Subway

3742 Kepler St, Whitecourt, Alberta, T7S 0A2

Google Maps Updated: 25 May 2026
Authenticity Score: 75/100
About

This Subway location is a bit of a mixed bag, heavily dependent on who is working. While some staff members like Shweta Patel receive glowing praise for their hospitality and sandwich-making skills, others face criticism for poor service, incorrect orders, and cleanliness issues. The drive-thru experience is frequently cited as a pain point for locals.

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We analyze 78 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 65/100
Pro Tip

If you want your sub made right, go inside instead of using the drive-thru.

Variable service quality
Drive-thru available
Pros & Cons

✓ What Works Well

  • Exceptional service from specific staff
  • Fresh ingredients when prepared correctly
  • Convenient location

✗ Areas to Improve

  • Inconsistent order accuracy
  • Drive-thru technical issues
  • Cleanliness concerns in dining area
Frequently Asked Questions
  • Why is the drive-thru speaker broken?
  • Are they pet friendly?
  • Why is the order always wrong?
User Feedback

Shweta Patel is a total rockstar.

The drive-thru is often frustrating.

Sandwiches are hit or miss.