Food & Beverage · Burger Joint
Five Guys
2011 Strachan Rd SE, Suite 109, Medicine Hat, Alberta, T1B 0G4
Google Maps
Updated: 25 May 2026
Authenticity Score: 60/100
About
Five Guys is loved for its fresh, customizable burgers and generous portions of fries. However, this specific location has been plagued by reports of inconsistent service, order errors, and cleanliness issues. While many still enjoy the food, the experience is often marred by poor management and staff behavior.
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We analyze 73 public reviews for Five Guys using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
80/100
Value for Money
50/100
Pro Tip
Check your order before you leave the store.
High-quality ingredients
Frequent service complaints
Pros & Cons
✓ What Works Well
- Fresh, customizable burgers
- Generous fry portions
- Fast service when it works
✗ Areas to Improve
- Frequent order errors
- Inconsistent service quality
- Cleanliness issues
Frequently Asked Questions
- Why is the service so inconsistent?
- Are the fries worth it?
- Is it clean?
User Feedback
Best burgers and fries
Order was wrong again
Staff can be rude
Quick Info
- Category Food & Beverage
- Neighborhood Strachan
- City Medicine Hat
- State Alberta
- Postcode T1B 0G4
- Country Canada
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