Dairy Queen Grill & Chill
Food & Beverage · Fast Food Ice Cream

Dairy Queen Grill & Chill

672 Topsail Rd, St. John's, Newfoundland and Labrador, A1E 2E2

Google Maps Updated: 25 May 2026
Authenticity Score: 65/100
About

This Dairy Queen location has a very polarized reputation. While some customers love the friendly staff and great ice cream cakes, many others report significant issues with cleanliness, slow service, and order accuracy. Several reviews mention a poor dining environment and frustration with management. It seems to be a hit-or-miss experience for most.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for Dairy Queen Grill & Chill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

If you need a custom cake, call ahead and speak directly to the decorator to ensure your order is handled correctly.

Drive-thru available
Custom cake service
Pros & Cons

✓ What Works Well

  • Great ice cream cakes
  • Friendly staff (when they are on)
  • Convenient location

✗ Areas to Improve

  • Cleanliness issues
  • Slow service
  • Order errors
Frequently Asked Questions
  • Is the dining room clean?
  • Are they good with custom cakes?
  • Why is the service slow?
User Feedback

Cakes are beautifully decorated

Restaurant needs a deep clean

Service is inconsistent