Food & Beverage · Fast Food Ice Cream
Dairy Queen Grill and Chill
428 Cumberland St N, Thunder Bay, Ontario, P7A 4R1
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Updated: 24 May 2026
Authenticity Score: 70/100
About
This Dairy Queen location is a mixed bag. Some customers love the friendly service and delicious cakes, while others report long wait times, rude staff, and poor food quality. It's a popular spot for treats, but the service consistency is a major issue for many.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for Dairy Queen Grill and Chill using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
70/100
Value for Money
60/100
Pro Tip
Order your ice cream cakes in advance to ensure they are ready.
Pros & Cons
✓ What Works Well
- Delicious ice cream cakes
- Friendly staff on good days
- Good treats
✗ Areas to Improve
- Long wait times
- Rude customer service
- Inconsistent food quality
Frequently Asked Questions
- Why is the service so slow?
- Are the cakes good?
- Why is the staff so rude?
User Feedback
Great for treats.
Service needs improvement.
Hit or miss experience.
Quick Info
- Category Food & Beverage
- Neighborhood Thunder Bay
- City Thunder Bay
- State Ontario
- Postcode P7A 4R1
- Country Canada
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