Arby's
Food & Beverage · Fast Food

Arby's

258 Great Northern Rd, Sault Ste. Marie, Ontario, P6B 4Z6

Google Maps Updated: 25 May 2026
Authenticity Score: 85/100
About

Customers are frustrated with inconsistent food quality and poor service. Many report cold, dry, or incorrectly prepared orders. Staff behavior is frequently cited as rude or dismissive. While some enjoy the unique menu, the overall experience is often a letdown. Value for money is a major pain point for many.

Our Review Process
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Highest rating
20
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We analyze 74 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 40/100
Pro Tip

Check your order before leaving the drive-thru to ensure all items are included and hot.

Drive-thru available
Indoor seating
Pros & Cons

✓ What Works Well

  • Unique menu items
  • Some friendly staff members
  • Clean interior

✗ Areas to Improve

  • Cold or dry food
  • Rude customer service
  • Inconsistent order accuracy
Frequently Asked Questions
  • Why is the service so slow?
  • Are the hours accurate?
  • Why is the food often cold?
User Feedback

Food quality has declined

Staff seem unmotivated

Not worth the price